The Brain of the Block.
Every Penny.
Every Problem.
Forensic service-charge auditing and predictive maintenance for UK blocks and estates. ProperMind™ AI continuously analyses financial and operational data, flagging overcharges, duplicate invoices, and upcoming maintenance needs—like a forensic accountant and predictive engineer working 24/7.
In brief
ProperMind™ AI
What it is
ProperMind™ is Residentive's AI intelligence layer for UK block and estate management.
It surfaces predictive insights across financial, compliance, and maintenance data — identifying patterns that indicate future risk before they become incidents.
ProperMind™ acts as the decision-support engine sitting across the full ProperSuite, connecting inputs from ProperResponse™, ProperPortal™, ProperSafe™, and ProperSensor™ into a single operational intelligence view for directors and managing agents.
Get launch access
Waiting List
We’ll email you the moment ProperMind™ AI opens. No marketing drip — just the launch note.
Continuous Analysis
Every Invoice. Every Asset.
Every Opportunity to Save.
ProperMind AI continuously audits your building's financial and operational data, identifying overcharges, predicting equipment failures, and uncovering hidden patterns. Think of it as having a forensic accountant and predictive engineer working 24/7 for your block.
Forensic Invoice Auditing
Pattern recognition engine
- Compares every invoice against market rates, historical costs, and similar buildings across the UK.
- Automatically flags duplicates, inflated charges, and suspicious patterns in contractor billing.
- Learns from thousands of invoices to establish accurate benchmark pricing for your building type.
Predictive Maintenance
82% accuracy predicting equipment failures 30-90 days before they occur. Catch problems when they're £500, not £5,000.
Budget Optimisation
Data-driven annual budget recommendations based on equipment age, maintenance history, and market trends. No more guesswork.
Full Audit Trail
Every finding documented with evidence. Export reports for AGMs, audits, or challenging contractor overcharges.
The Challenge
The Hidden Cost Problem
Buried Overcharges
Service charge invoices with hundreds of line items. Who has time to audit every plumber call-out or cleaning supply order? Agents know this. Markups hide in plain sight.
Reactive Maintenance
Equipment failures are expensive. A lift breaking down costs £5,000+ in emergency repairs. If you'd serviced it last month? £500. But how do you know when something's about to fail?
Budget Guesswork
Annual budgets based on 'last year plus 10%'. No predictive analysis. No optimisation. Just hoping you don't run out of reserve fund mid-year.
No Pattern Recognition
Which contractors consistently overcharge? Which equipment needs frequent repairs? Hidden patterns in your data reveal systemic issues—but only if you're looking.
ProperMind AI customers have identified an average of £12,400 in savings in the first year.
How ProperMind™ AI Works
Continuous analysis of financial and operational data to identify savings and prevent problems.
Forensic Auditing
Every invoice, every charge
Anomaly Detection
Spots duplicates and overcharges
Predictive Maintenance
Problems before they happen
Budget Optimisation
Data-driven recommendations
Stop Losing Money to Hidden Overcharges
Join the waitlist for ProperMind™ AI and get early access to forensic auditing that identifies an average of £12,400 in savings within the first year. Beta launches Q4 2026.
Example Use Cases
Priced per unit
One list rate for a block or an estate. Waitlist members take 30% off. Forensic auditing and predictive maintenance are included.
Unit rate
Any block or estate
£299 setup fee
- Minimum £36 per month (12 units)
- 15% lower unit rate above 80 units
- Overcharge detection
- Duplicate invoice alerts
- Predictive maintenance alerts
- Budget recommendations
- Monthly savings reports
- Email support
Portfolio
Several estates or instructions
- More than one estate
- Cross-estate analytics
- Custom reporting
- API access
- Dedicated analyst
- 24/7 support
List prices exclude VAT. The minimum is 12 units. Above 80 units the list rate is £2.55 per unit per month. Waitlist members receive 30% off the list rate. Setup is £299 and is outside the bundle discount.
Join the Waitlist
ProperMind™ AI is currently in private beta with 12 blocks across London. Beta launch scheduled for Q4 2026. Join the waitlist for early access and preferential pricing.
Waitlist members receive 30% off launch pricing and priority onboarding when we expand capacity.
Waitlist members get 30% off launch pricing
Beta launch Q4 2026 • Limited capacity
Residentive platform
ProperMind™ AI works better with the stack
Explore related products, or view the full catalogue of interconnected pillars for UK block and estate management.
Frequently Asked Questions
Everything you need to know about ProperMind™ AI
How does ProperMind AI detect overcharges?
ProperMind compares invoices against market rates, historical costs, and similar buildings. It flags outliers and suggests alternative providers when savings are significant. The AI learns from thousands of invoices across our platform to establish benchmark pricing.
Does it replace human accountants or property managers?
No. It augments them. ProperMind flags issues for human review. Complex financial decisions still require professional judgment. Think of it as a 24/7 forensic accountant that never sleeps, feeding insights to your team.
What data does it need to analyse?
Service charge invoices, contractor bills, maintenance logs, equipment manuals, and historical repair data. We handle data import during onboarding and integrate directly with your accounting software where possible.
How accurate is the predictive maintenance?
Beta testing shows 82% accuracy in predicting equipment failures 30-90 days before they occur. The AI improves over time as it learns your building's patterns. Even conservative savings estimates show 3-5x ROI.
Will it work with my managing agent?
Yes. ProperMind works alongside any managing agent. We integrate with their systems or analyse invoices they send. Many agents welcome the oversight—it protects them from contractor overcharges too.
What if the AI flags something incorrectly?
All findings are flagged for review, not automatically actioned. You decide what to investigate. The AI learns from your feedback—if you mark a flag as 'acceptable', it adjusts its parameters for your building.
How much does it cost?
Pricing will be announced at beta launch. We're exploring performance-based models where fees are tied to savings identified. Join the waitlist for early access pricing (typically 30% off launch rates).
When will it be available?
Beta launch scheduled for Q4 2026. We're currently testing with 12 blocks across London. Join the waitlist for early access and preferential pricing when we expand capacity.