Residentive is Gravitonic Ltd’s block operating platform for directors and agents. Resident (resident.uk.com) is agent back-office software from a different company. This page exists so buyers and search engines do not conflate them.
The two parties
Residentive and Resident (resident.uk.com) are two separate companies. The table does the work. We do not disparage a neighbour in the category.
This site
A block and estate operating platform with live leaseholder-facing ledgers, AI call handling, and a full managed-service option.
Named neighbour
Block-management back-office software built for managing agents. Not a managed-service operator and not the company behind this site.
The comparison list
Cells describe published product shape, not quality scores. Coming-soon Residentive products are labelled. We do not use ticks for subjective rows.
Residentive
RMC / RTM directors and managing agents.
Resident (resident.uk.com)
Managing agents — back office only.
Residentive
Live ledgers visible to leaseholders and directors.
Resident (resident.uk.com)
Agent back-office access.
Residentive
ProperResponse™ 24/7 AI with a published human-handoff rule.
Resident (resident.uk.com)
Not included in the software product as described here.
Residentive
Yes — boards can appoint Residentive as the manager, or run the software themselves.
Resident (resident.uk.com)
No — software only.
Residentive
Automated demand generation in the Section 55 format.
Resident (resident.uk.com)
Reporting only.
Residentive
ProperSafe™ — Golden Thread repository and Accountable Person dashboards (waiting list).
Resident (resident.uk.com)
Not included.
Residentive
ProperHub™ — direct-to-trade, transparent invoices.
Resident (resident.uk.com)
Not included.
Residentive
ProperAudit™ included — free to start.
Resident (resident.uk.com)
Not included.
| Criterion | Residentive | Resident (resident.uk.com) |
|---|---|---|
| Built for | Published fact RMC / RTM directors and managing agents. | Published fact Managing agents — back office only. |
| Financial visibility | Yes Live ledgers visible to leaseholders and directors. | Partial Agent back-office access. |
| Call handling | Yes ProperResponse™ 24/7 AI with a published human-handoff rule. | Not published Not included in the software product as described here. |
| Managed service option | Yes Yes — boards can appoint Residentive as the manager, or run the software themselves. | Not published No — software only. |
| LAFRA 2024 compliance | Yes Automated demand generation in the Section 55 format. | Partial Reporting only. |
| BSA Golden Thread | Waiting list ProperSafe™ — Golden Thread repository and Accountable Person dashboards (waiting list). | Not published Not included. |
| Contractor procurement | Yes ProperHub™ — direct-to-trade, transparent invoices. | Not published Not included. |
| Forensic service-charge review | Yes ProperAudit™ included — free to start. | Not published Not included. |
The difference
These are category differences — who the software is built for, what leaseholders can see, and whether a managed service exists. They are not a quality score of Resident Property Software Limited.
The category
Resident is described as block-management software for managing-agent back offices.
What Residentive offers
Residentive serves RMC directors, RTM companies, and managing agents — with a leaseholder-facing portal, not only an operator console.
The category
Resident is described here as agent back-office access.
What Residentive offers
ProperPortal™ shows allocations, supplier payments and reserve movements as they happen — the same numbers for residents and directors.
The category
Call handling is not part of the Resident software product as described on this page.
What Residentive offers
ProperResponse™ answers around the clock. If confidence drops below 90%, a human joins the call.
The category
Resident is software only.
What Residentive offers
ProperSuite is the agent-run track. Boards that do not want to run the software alone can appoint Residentive as the manager.
Fit
Everything you need to know about Residentive vs Resident (resident.uk.com)
No. Different legal entities, different products, different audiences. This page exists so search engines and buyers do not conflate them.
Gravitonic Ltd trading as Residentive.
Yes. ProperSuite is the agent-run track. Paid agent traffic should land on /for-managing-agents.
The sourced legacy-agent comparison remains at /compare.
No — it is software only, built for managing-agent back offices. Residentive has a managed-service option as well as the agent-run software track.
Resident is described here as agent back-office access. Residentive ProperPortal™ is a live ledger visible to leaseholders, not only the agent.
Paid agent traffic should land on /for-managing-agents. ProperSuite is the agent-run track. This page exists so the two brands are not conflated in search.
No. Different legal entities, different products, different audiences. The side-by-side table on this page is the working comparison — we do not disparage a neighbour in the category.
Talk to Residentive about a switch, or start with a free ProperAudit™ of your current agent. Paid agent traffic should land on For managing agents.
