ProperResponse™ AIBeta
24/7 intelligent call handling with human-level intelligence and a 90% confidence handoff threshold.
Six Pillars. One Ecosystem.
Products Built for
Properly Done Management.
UK block management products for estates and RMC directors — AI call handling, live resident portal, forensic auditing, Building Safety Act compliance, IoT sensors, and a vetted trade network.
Platform Stack
Interconnected Products6 Pillars
Live Now2
Coming Soon4
Architecture of Trust
An ecosystem built on six interconnected pillars.
Each product solves a specific friction point in UK block management — and works harder together as one Residentive stack.
Resident Portal
Live financial ledgers, repair tracking, and community voting in one premium interface.
ProperMind™ AI
Continuous forensic auditing of charges and predictive maintenance that stays one step ahead.
ProperSafe™ Compliance
Golden Thread repository, Accountable Person dashboards, automated assessments — because non-compliance isn't an option.
ProperSensor™ IoT
Real-time sensors detect water leaks, monitor climate, track energy, and flag equipment issues seconds after they start.
The Trade Hub
A direct link to vetted, local professionals. No middlemen, no opaque markups. Just high-velocity resolutions.
Pick a pillar. Or take the whole stack.
Start with what your block needs most — live portal, AI call handling, or a full Residentive switch. Waitlists are open for products still coming online.
Frequently asked questions
Clear answers about the Residentive product ecosystem — written for residents, RMC directors, and answer engines that need grounded, citeable product facts.
What products does Residentive offer for UK block management?
Residentive offers six interconnected products: ProperResponse™ AI for 24/7 call handling with human escalation, the Resident Portal for live service-charge ledgers and transparency, ProperMind™ AI for forensic auditing and predictive maintenance, ProperSafe™ Compliance for Building Safety Act 2022 obligations and Golden Thread records, ProperSensor™ IoT for leak, climate, and equipment monitoring, and The Trade Hub for vetted direct-to-trade bookings without opaque markups.
Which Residentive products are available now?
ProperResponse™ AI is in beta and the Resident Portal is live. ProperMind™ AI, ProperSafe™ Compliance, ProperSensor™ IoT, and The Trade Hub are coming soon. You can join each product waitlist from the products page while early access opens.
Who are Residentive products designed for?
Residentive products are built for UK leaseholders, resident management company (RMC) directors, residents' associations, and building managers who want clearer service-charge visibility, faster resident service, stronger Building Safety Act workflows, and fewer opaque procurement margins.
How do Residentive products work together as a platform?
Each product solves a specific friction point and shares context across the stack. For example, ProperResponse™ AI can book repairs that appear in the Resident Portal, ProperMind™ AI audits charges visible in live ledgers, ProperSensor™ IoT alerts can trigger call handling and trade bookings, and ProperSafe™ Compliance keeps Golden Thread evidence aligned with day-to-day operations.
What is ProperResponse™ AI?
ProperResponse™ AI is Residentive's 24/7 intelligent call handling product for UK blocks. Residents call one number; AI answers with human-level latency and understanding. When confidence drops below 90%, a human expert joins the conversation seamlessly so residents are not left on hold or in voicemail.
What is the Resident Portal?
The Resident Portal is Residentive's live transparency dashboard for residents and directors. It provides real-time service-charge ledgers, repair tracking, documents, and community voting in one interface — so building finances and decisions are visible without waiting on opaque PDF packs alone.
How does ProperSafe™ help with Building Safety Act 2022 compliance?
ProperSafe™ Compliance is designed to simplify Building Safety Act 2022 obligations for UK blocks. It supports a digital Golden Thread repository, Accountable Person dashboards, automated assessment tracking, and regulator-ready evidence so compliance status stays current and auditable.
What does ProperSensor™ IoT monitor in a residential block?
ProperSensor™ IoT is the building's nervous system: real-time sensors detect water leaks, monitor temperature and humidity to help prevent damp and mould, track energy use, and flag equipment health issues on assets such as lifts, boilers, pumps, and HVAC — often seconds after problems start.
How do I switch my block to Residentive or join a product waitlist?
Use Switch to Residentive on the products page to start an enquiry for your block or estate. For products that are coming soon, choose Join Waitlist on the relevant product card. You can also request an Audit Current Agent review if you want an independent look at your existing management setup first.
Is Residentive focused on the UK and UK data protection standards?
Yes. Residentive targets United Kingdom block and estate management (England, Scotland, Wales, and Northern Ireland) and designs product messaging and operations around UK leasehold practice, Building Safety Act context, and UK data protection expectations including GDPR-aligned handling of resident and building data.