Products Built for
Properly Done Management.

Residentive offers interconnected products including ProperResponse™ AI Call Handling for 24/7 call handling with human escalation, ProperPortal™ Residents for live service-charge ledgers and transparency, ProperAccount™ Service Charge for the live service charge ledger, ProperInsurance™ Block & Estate for block buildings insurance, ProperAudit™ Document Review for free self-serve document audits, ProperMind™ AI for forensic auditing and predictive maintenance, ProperSafe™ Compliance for Building Safety Act 2022 obligations and Golden Thread records, ProperSensor™ IoT for leak, climate, and equipment monitoring, and ProperHub™ Trades Professionals for vetted direct-to-trade bookings without opaque markups.

ProperResponse™ AI Call Handling, ProperPortal™ Residents, ProperAccount™ Service Charge, ProperInsurance™ Block & Estate, and ProperHub™ Trades Professionals are live. ProperAudit™ Document Review is free to start in the Residentive portal. ProperMind™ AI, ProperSafe™ Compliance, and ProperSensor™ IoT are on the waiting list.

ProperAudit™ Document Review is Residentive’s self-serve service-charge document audit. Upload contracts, invoices and statements to get an evidence-linked report of potential savings, duplicate charges, expiring contracts and missing documents. A Free plan covers up to 25 documents and 250 MB; paid Essential and Professional plans raise file and storage limits. It runs in the Residentive portal and pathways toward ProperMind™ AI for continuous forensic auditing.

Residentive products are built for UK leaseholders, resident management company (RMC) directors, residents' associations, and building managers who want clearer service-charge visibility, faster resident service, stronger Building Safety Act workflows, and fewer opaque procurement margins.

Each product solves a specific friction point and shares context across the stack. ProperResponse™ AI Call Handling can book repairs that appear in ProperPortal™ Residents. ProperAccount™ Service Charge runs the live ledger. ProperInsurance™ Block & Estate keeps block policy, renewal and claims records, and can pass premium recharges into that ledger. ProperAudit™ Document Review covers the historical pack. ProperSensor™ IoT alerts can trigger call handling and trade bookings, and ProperSafe™ Compliance keeps Golden Thread evidence aligned with day-to-day operations.

ProperResponse™ AI Call Handling is Residentive's 24/7 intelligent call handling product for UK blocks and estates. Residents call one number; AI answers with human-level latency and understanding. When confidence drops below 90%, a human expert joins the conversation seamlessly so residents are not left on hold or in voicemail.

ProperInsurance™ Block & Estate is Residentive's platform for UK block and estate insurance. RMC directors, RTM companies, and managing agents keep policy records, renewal dates, claims, and LAFRA 2024 documents in one place, with AI coverage-gap analysis before renewal. It works alongside the existing broker. A 14-day trial covers up to 3 policies. The unit rate is £3 per unit per month, excluding VAT, with a minimum of £36 per month.

ProperPortal™ Residents is Residentive's live transparency dashboard for residents and directors. It provides real-time service-charge ledgers, repair tracking, documents, and community voting in one interface — so building finances and decisions are visible without waiting on opaque PDF packs alone.

ProperSafe™ Compliance is designed to simplify Building Safety Act 2022 obligations for UK blocks and estates. It supports a digital Golden Thread repository, Accountable Person dashboards, automated assessment tracking, and regulator-ready evidence so compliance status stays current and auditable.

ProperSensor™ IoT is the building's nervous system: real-time sensors detect water leaks, monitor temperature and humidity to help prevent damp and mould, track energy use, and flag equipment health issues on assets such as lifts, boilers, pumps, and HVAC — often seconds after problems start.

Use Switch to Residentive on the products page to start an enquiry for your block or estate. For products on the waiting list, choose Join Waitlist on the relevant product card. You can also request an Audit Current Agent review if you want an independent look at your existing management setup first. Directors comparing FirstPort or Rendall & Rittner can start on the Compare page.

Yes. Residentive targets United Kingdom block and estate management (England, Scotland, Wales, and Northern Ireland) and designs product messaging and operations around UK leasehold practice, Building Safety Act context, and UK data protection expectations including GDPR-aligned handling of resident and building data.