Best block management software in the UK — how to judge the category.
The best UK block management platform is the one that gives RMC directors, RTM companies, and managing agents a live service-charge ledger, LAFRA 2024 compliant demands, a lawful Section 20 workflow, and Building Safety Act evidence — not a back-office system that preserves the information barrier. Residentive ProperSuite is built to that test, with a managed-service option if the board does not want to run the software alone.
What should a UK board actually score?
- Can leaseholders see every transaction, not an annual PDF?
- Are demands issued in the LAFRA 2024 Section 55 format?
- Is Section 20 a digital workflow or a shared inbox?
- Is there a Golden Thread / Accountable Person evidence pack?
- Can the same stack run as software or as a managed service?
- Is pricing visible, or is it “contact us”?
How does Residentive sit on that scorecard?
ProperPortal™ is the live ledger. ProperResponse™ is the 24/7 number. ProperAudit™ is the free-to-start forensic entry. ProperSafe™ and ProperHub™ cover BSA and Section 20 as they launch. Compare specific operators on /compare and the Resident brand-confusion page.
Reviewed by Residentive editorialLast reviewed 14 September 2026