ProperAudit™: Free Document Review for UK Blocks and Estates
Is Your Building Overpaying.
Find Out in Minutes.
Upload your block's contracts, invoices and statements. ProperAudit™ Document Review cross-checks them and hands you a report of potential savings, duplicate charges, expiring contracts and missing documents — evidence included. Start free with 25 files and 250 MB; upgrade when your pack grows.
In brief
ProperAudit™ Document Review
What is ProperAudit™ Document Review?
ProperAudit™ is Residentive's three-stage forensic review service for UK RMC directors, RTM companies, and managing agents onboarding new blocks.
It parses historical service charge accounts and schedules, benchmarks expenditure against comparable regional blocks, and identifies duplicate charges, contract inflation, and undisclosed commissions.
The output is a board-ready evidence report within 48 hours.
Self-Serve Audit
Document Review.
Evidence-Linked Findings for UK Blocks and Estates.
ProperAudit™ Document Review is the free entry tier of ProperMind™ AI. Drop in whole folders of contracts, invoices and statements — we classify them, cross-check for problems, and return a board-ready report flagged for review, not actioned on your behalf.
Document Cross-Check
Contracts, invoices and statements
- Classifies uploads and checks for duplicate invoices, unusual amounts and VAT mismatches.
- Flags missing paperwork, looming renewals and charges that deserve a closer look.
- Every finding links back to evidence so directors can challenge with confidence.
Folder-Friendly Upload
PDFs, Word, Excel, CSVs and photos of paper documents. Drop in whole folders within your plan’s file and storage limits — we keep your structure in a private workspace.
Report in Minutes
A board-ready PDF with estimated savings and evidence for every finding — ready for AGMs and agent conversations.
UK Privacy by Default
Documents stored encrypted in the UK. Ask anytime and we delete everything: documents, extracted data and findings.
The Challenge
Identifying Hidden Service Charge Fees and Discrepancies
Unreviewed Service Charge Invoices and Hidden Overcharges
Service charge packs run to hundreds of pages. Duplicate invoices, inflated line items and missing quotes hide in plain sight because no one has time to cross-check.
Duplicate Invoices, Expired Contracts, and VAT Mismatches
The same invoice paid twice. A contract that expired months ago still renewing on autopilot. VAT mismatches between quote and invoice. Easy to miss; expensive over a year.
Scattered Service Charge Evidence Across Emails and Drives
Budgets in one email thread, contracts in a shared drive, insurance schedules in a drawer. When something looks wrong, you cannot assemble the paper trail fast enough.
Late Service Charge Challenges Without Supporting Evidence
By the time a resident or director questions a charge, the window to push back has often closed. Findings need evidence — and they need it before the AGM, not after.
ProperAudit™ Document Review flags issues for review with evidence attached — so you can challenge with facts, not hunches.
Section 20 calculator
Does this programme trigger consultation?
Check the Landlord and Tenant Act 1985 qualifying-works threshold against your block, then see the industry-benchmark waste sitting in the annual service charge pool.
Statutory threshold per unit
£250
LTA 1985 · fixed
Total block threshold
£5,000
20 × £250
Section 20 required
Statutory Section 20 Consultation Mandatory (Full Notice of Intention & Estimates Required)
Proposed works £12,000 exceed the block threshold of £5,000 (£600 per unit).
Potential unaudited overspend
£7,500
15% of the annual service charge pool (£50,000). Industry benchmark waste is 12–20%.
Indicative only — not legal advice. The £250 trigger is per contributing leaseholder. Your lease, contribution schedule, and a qualified adviser decide the duty on a specific building.
How ProperAudit™ Document Review Works
Three steps from paperwork to a board-ready report — free in the Residentive portal.
Upload Documents
Contracts, invoices, statements
We Analyse Them
Duplicates, gaps, renewals
Get Your Report
Evidence for every finding
Review, Don't Auto-Act
You decide what to challenge
Start a Free ProperAudit™ Document Review
Start free with ProperAudit™ Document Review in the Residentive portal. Upload your documents, get an evidence-linked report, and decide what to challenge — no card required.
Example Use Cases
ProperAudit™ Pricing: Free, Essential, and Professional Plans
Priced for UK RMC directors and leaseholder groups: far below a typical service-charge accountant engagement (£500–£2,500/year for small–mid blocks), with clear file and storage limits so you only pay when your pack grows.
Free
Try a first pack
- Up to 25 documents
- 250 MB encrypted UK storage
- 1 board-ready report per month
- Classification and cross-check findings
- Duplicate and anomaly flags
- Missing document checklist
- Evidence links on every finding
- Delete-on-request retention
Essential
For smaller blocks
£99 setup fee
- Up to 150 documents
- 2 GB encrypted UK storage
- 4 board-ready reports per month
- Everything in Free
- Contract renewal alerts
- Share report link with directors
- Email support (2 business days)
- Ideal for packs under ~20 units
Professional
Full-year packs & AGMs
£199 setup fee
- Up to 500 documents
- 10 GB encrypted UK storage
- Unlimited board-ready reports
- Everything in Essential
- Multi-director workspace access
- Export findings CSV + PDF pack
- Priority support (same business day)
- Pre-AGM checklist templates
Custom
Portfolios & agents
- Multi-building / portfolio workspaces
- Custom file and storage limits
- SSO and role-based access
- API / bulk ingest options
- Dedicated onboarding
- SLA-backed support
- White-label report cover options
- Pathway to ProperMind™ AI
All prices exclude VAT. File counts and storage are soft product limits for fair use; oversized scans may count toward storage before file count. Findings are flagged for review, not actioned. Continuous forensic auditing and predictive maintenance sit on ProperMind™ AI. Annual billing available on request (typically two months free).
Residentive platform
ProperAudit™ Document Review works better with the stack
Explore related products, or view the full catalogue of interconnected pillars for UK block and estate management.
- ProperAccount™ Service ChargeLive service charge ledger for UK RMC directors and RTM companies — automated billing, arrears tracking, and Section 20 documents. £3 per unit per month.Learn more
- ProperPortal™ ResidentsLive financial ledgers, repair tracking, and community voting in one premium interface.Learn more
Frequently Asked Questions
Everything you need to know about ProperAudit™ Document Review
What is ProperAudit™ Document Review?
ProperAudit™ Document Review is Residentive’s self-serve document audit for UK blocks and estates. Upload contracts, invoices and statements and receive a report highlighting potential savings, duplicate charges, expiring contracts and missing documents — with evidence for each finding. Start on a free limited plan, then upgrade if your pack needs more files or storage.
What are the Free plan limits?
The Free plan includes up to 25 documents and 250 MB of UK encrypted storage, with one board-ready report per month. No card is required. Essential raises limits to 150 documents and 2 GB with four reports per month; Professional allows up to 500 documents, 10 GB, and unlimited reports. Custom suits multi-building portfolios.
How do your prices compare to a traditional service charge audit?
A typical UK accountant review or certification for a small to mid-size block often runs about £500–£2,500 per year (more in London and the South East). ProperAudit™ Document Review is a self-serve document cross-check, not a statutory accountant engagement — Essential is £49/month and Professional £99/month (ex VAT), so directors can iterate on packs before or alongside professional advice.
What documents should I upload?
Budgets and year-end accounts, supplier invoices, maintenance contracts, insurance schedules, major works quotes and managing agent fee statements work best. PDFs, Word, Excel, CSVs and photos of paper documents are all supported — you can drop in whole folders within your plan’s file and storage limits.
How are my documents handled?
Documents are stored encrypted in the UK and processed solely to produce your report. They remain available in your workspace until you ask us to delete them — documents, extracted data and findings. Findings are flagged for review, not actioned on your behalf.
How is ProperAudit™ Document Review different from ProperMind™ AI?
ProperAudit™ Document Review is the self-serve document upload and report product with free and paid storage tiers. ProperMind™ AI is the fuller continuous forensic auditing and predictive maintenance product for UK blocks and estates. Custom ProperAudit™ Document Review customers can pathway onto ProperMind™ AI when they need ongoing analysis. ProperAccount™ Service Charge is the live service charge ledger you run after that baseline: ProperAudit reviews the past, and ProperAccount manages billing forward.
Learn moreWhere does the audit actually run?
The marketing page lives on residentive.co.uk; the upload workspace and report experience run in the Residentive portal after you register or sign in. Your audit stays private to your account.
Is there an obligation to switch after a ProperAudit™ report?
No. The entry review is free to start. You receive a board-ready findings report. Findings are flagged for review, not actioned on your behalf. There is no obligation to switch agent or book a demo.