Skip to main content
Gravitonic Ltd · Residentive

The team behind the operating platform.

Who operates Residentive, how compliance content is reviewed, and how to reach a named inbox. Institutional record — not a mission narrative.

Talk to the team
At a glance
We've lived itAs leaseholders
We've sat through itA system that failed
We're here toPut it right

Credibility

LAFRA 2024Building Safety Act 2022ARMA standards acknowledged

Trustpilot

Professional and quick to respond

I’ve been really impressed with the service from this property management company. They genuinely listen to your requests and queries, respond quickly, and take action without unnecessary delays. It’s reassuring to know that when you raise an issue, it’s taken seriously and dealt with promptly and professionally. Communication has been excellent throughout, and I feel confident knowing they’re responsive and reliable. I would happily recommend their services.

Sandie Hall

Read more reviews on Trustpilot

The institutional record.

Legal entity, named reviewers, and how statutory pages are checked before they go live.

Corporate structure

Gravitonic Ltd trading as Residentive. Residentive is the trading brand. Gravitonic Ltd is the legal entity. Companies House number will appear here once confirmed.

Editorial standards

All compliance content on this site references specific statutory sections and is reviewed for factual accuracy before publication. Last reviewed dates appear on every article.

Press and media

Named contact: Residentive enquiries. Email enquiries@residentive.co.uk. For a switch, audit, or director briefing, use the contact page — the same inbox, with context.

Contact page →

Named reviewers.

Compliance content is attributed to a human reviewer. Expand this list as the business names more people.

The short version.

How we talk about the work — live ledgers, a number that answers, and a record you can take to the board.

“The ghosting era is over. If residents cannot see where the money went, the system is broken — not the leaseholders.”

— Residentive founding principle

  • Radical transparency

    Ledgers, procurement, and decisions visible to the people who pay for them — by design, not after a fight.

  • Institutional rigour

    Governance, audit trails, and reporting that stand up to scrutiny from directors, lenders, and regulators.

  • Outcomes over optics

    We measure success in resolved defects, fair spend, and calmer buildings — not glossy brochures.

Built for the regulatory environment UK block directors and agents actually operate in.

LAFRA 2024

Service charge demands generated in the mandatory Section 55 standardised format. Invalid demands are legally non-payable and expose boards to FTT damages of up to £5,000.

Building Safety Act 2022

Automated Golden Thread management for higher-risk buildings. Accountable Person and Principal Accountable Person obligations tracked and evidenced.

Section 20 LTA 1985

Digital consultation workflow enforcing the multi-stage statutory process. No procedural errors, no budget shortfalls.

Companies Act 2006

Director duty tracking, confirmation statement reminders, and filing alerts. Protection from personal liability and company strike-off.

Frequently Asked Questions

Site-wide answers now that the homepage is audience-led. Press and switch enquiries go through /contact.

What is Residentive?

Residentive is the UK's AI-led block and estate operating platform for RMC directors, RTM companies, and professional managing agents. It provides live service-charge ledgers, automated statutory compliance, and 24/7 communication — as software, a managed service, or both.

Who operates Residentive?

Residentive is a brand operated by Gravitonic Ltd. For website and enquiry contact, email enquiries@residentive.co.uk.

How does ProperResponse™ AI Call Handling work?

Residents can call our dedicated number to speak with an AI agent that has human-level intelligence and responds in real-time. The AI handles enquiries, reports issues, and books repairs. If the AI's confidence drops below 90% on any matter, a human operator joins the conversation automatically to ensure quality and accuracy.

Where does Residentive operate?

Our website and messaging target the United Kingdom (England, Scotland, Wales, and Northern Ireland) in line with UK data protection and consumer standards.

Who is Residentive for?

Residentive is built for UK RMC directors, RTM companies, and professional managing agents. Disaffected leaseholders who are not directors are served through the Compliance Hub and Insights — they typically apply pressure on boards rather than signing a contract themselves.

How does Residentive think about service charge transparency?

We emphasise narrative and product direction around traceable records, fewer hidden margins in the supply chain, and ledgers that are easier for residents and directors to follow than opaque PDFs alone. Your building’s statutory accounts, budgets, and leases still govern what must be produced and when.

Can we replace our managing agent with Residentive?

Yes — many RMC directors and leaseholder groups enquire about switching from a traditional managing agent. Use Switch to Residentive on this site to start a conversation about your block or estate. For a sourced comparison with FirstPort and Rendall & Rittner, open the Compare page at residentive.co.uk/compare. Timing, notice periods, and handover depend on your existing management agreement and company constitution; we help you understand the practical path, not replace legal advice.

What is ProperAudit™?

ProperAudit™ is Residentive’s free-to-start forensic review of historical service-charge accounts. Upload the last two years of accounts and receive a board-ready findings report within 48 hours, with no obligation to switch.

Need the operator, not the brochure?

Book a demo, start a ProperAudit™, or write to the team. The board stays the decision-maker.

Get a Free ProperAudit™