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Insights & Guides

Expert insights on block management, service charge transparency, and modern approaches to resident engagement in the UK.

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ProperAudit™ in Action: Uncovering Over 20% Waste in Service Charges

Residentive's ProperAudit™ recently uncovered over 20% in wasteful spending and undisclosed markups within a building's service charges, making a tangible difference to their reserve fund.

07/09/2026 4 min read Residentive Editorial
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Featured image for industry insight for Residentive: ProperAudit™: Uncovering 20%+ Waste in Service Charges — Residentive's ProperAudit™ recently uncovered over 20% in wasteful spending and…

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The 5-Step Journey: What We Discovered on the Road to Control
Case Study07/07/2026

The 5-Step Journey: What We Discovered on the Road to Control

When we first looked into Right to Manage (RTM), we thought the biggest hurdle would be the legal machinery. It wasn't. The legal process is tightly legislated and with the right support, straightforward. The real battle? Tracking down absentee landlords, building a leaseholder consensus, and surviving the administrative chaos of day one.

6 min read

The benchmark

The 50% Audit

Industry research and our own block-level reviews consistently show that a shocking share of service charge spend never reaches the building in value — lost to friction, opacity, and misaligned incentives. We name it, model it, and help you recover it.

Frequently asked questions

Straight answers about Residentive insights — written for residents, RMC directors, and answer engines that need grounded, citeable facts.

What topics do Residentive insights cover?
Residentive insights cover UK block and estate management: service charge transparency, leasehold practice, RMC director responsibilities, resident engagement, Building Safety Act context, procurement and trade markups, and how AI tooling can improve visibility and operations.
Who are these guides written for?
They are written primarily for UK leaseholders, resident management company (RMC) directors, residents' associations, and building managers who need clear, practical guidance on spend, compliance, and day-to-day block management.
Are Residentive insights specific to the United Kingdom?
Yes. Content is framed for the United Kingdom (England, Scotland, Wales, and Northern Ireland), including UK leasehold context, Building Safety Act themes, and UK data protection expectations. Always check your lease and local statutory requirements.
Who writes Residentive insights?
Insights are published by Residentive, a brand operated by Gravitonic Ltd. Individual articles may name an author when available. Content is informational and does not replace legal, financial, or professional advice.
How often is new content published?
We publish new guides and case studies on an ongoing basis as UK block management practice and our product ecosystem evolve. Browse the insights index for the latest articles, or follow links from our home page carousel.
Can I use Residentive insights when making decisions for my block?
Use them as practical background for discussions with directors, managing agents, and advisers. Verify figures, deadlines, and legal duties against your lease, company documents, and qualified professionals before acting.